Platform module

Clinical Operations

From the front desk to discharge, one connected clinical record.

Every visit, order and admission lives on the same patient record, so the doctor, nurse, lab and front desk always work from the same picture. Outpatient consultations, diagnostics and inpatient care run as connected workflows rather than separate systems stitched together.

Built for

Doctors
Nurses
Reception
Lab & radiology
Resident medical officers

See how it works Talk to us

Capabilities

What Clinical Operations covers

Scheduling & waitlist
Doctor schedules, appointment booking and a live waitlist so the front desk always knows who is next.
Doctor workspace
Consultation notes, vitals and history in one view, with the patient's full chart a click away.
Diagnostics (LIMS & RIS)
Lab and radiology orders flow from consult to sample to result, landing in the doctor's results inbox.
Inpatient care
Admissions, ward and bed capacity, nursing station and RMO rounds for hospitals running IPD.
Emergency & OT
Emergency encounters, triage bays and operating theatre scheduling where your tier includes them.
Follow-up
Follow-up tracking so patients who need to come back don't fall through the cracks.

Walkthroughs

See the key flows

Walkthrough coming soon
Flow 01
Booking to consultation
How a patient moves from a booked slot to a completed consultation.
1. 1
  Reception books the appointment against the doctor's schedule, or the patient books from their portal.
2. 2
  On arrival the patient joins the live waitlist and vitals are recorded.
3. 3
  The doctor opens the visit in their workspace with the patient's history alongside.
4. 4
  Notes, orders and follow-up are saved to the patient's record.
Walkthrough coming soon
Flow 02
Diagnostic order to result
A lab or imaging order, from the consult room to the patient's portal.
1. 1
  The doctor orders a lab test or imaging study during the consultation.
2. 2
  The lab (LIMS) or radiology (RIS) team picks it up, processes it and enters the result.
3. 3
  The result arrives in the doctor's results inbox for review.
4. 4
  The patient sees the report in their portal.
Walkthrough coming soon
Flow 03
Admission to discharge
An inpatient stay, for hospitals running the IPD module.
1. 1
  The patient is admitted and assigned a ward and bed.
2. 2
  Nurses and resident medical officers record care and rounds against the admission.
3. 3
  Charges accumulate on the inpatient bill throughout the stay.
4. 4
  The patient is discharged once the bill is settled.